Help & Support

Support

Help & support

Reach the team, or jump to the part of the console you need. This is a staff tool — help for suppliers lives in the external portal.

Where things live

Directory & registration

Add SMEs and organizations, force-register existing suppliers, and manage profiles.

Contracts

Create a contract, set out its lines, and follow it through the approval route. Your partner signs it off before it reaches another department.

Deliverables

Accept what a supplier has handed in, in whole or in part, or send some back. Accepting is what makes work billable.

Invoices

Bill a contract line for whatever has been accepted and not yet invoiced, in as many instalments as you need.

Vendor approval

Record a sign-off from Operations, Legal, Finance, or HR — any one approves a vendor.